Common Questions About Our Fair Trade Shop

Our fair trade shop offers stylish, affordable furniture designed for small homes. We focus on modern design and functionality. We want to make quality furniture accessible. We want to expand our product range and customer base. This post answers common questions about our shop and products.

Common FAQ Topics About Our Products and Services

We sell furniture that fits small spaces. Our pieces are functional and stylish. We source products ethically. We support fair trade practices. We ensure artisans get fair pay. We use sustainable materials when possible.

• What types of furniture do we offer?

Small tables, chairs, shelves, and storage units.

• Are the products durable?

Yes, made with quality materials and craftsmanship.

• Can I see product dimensions?

Yes, each product page lists exact measurements.

• Do we offer customisation?

Limited options available. Contact us for details.

• How do we ensure fair trade?

We partner with certified fair trade suppliers.

• What materials are used?

Wood, metal, and eco-friendly fabrics.

Small wooden table with modern design

How to Order and Delivery Information

Ordering is simple. Use our website to browse and select items. Add to cart and checkout. We accept multiple payment methods. We ship across India. Delivery times vary by location.

• How long does delivery take?

Usually 7-14 business days.

• Can I track my order?

Yes, tracking details sent via email.

• What are the shipping charges?

Charges depend on order size and location.

• Do you offer assembly service?

Some products come pre-assembled. Others require simple assembly. Instructions included.

• What if my order is damaged?

Contact us immediately for replacement or refund.

Furniture delivery box with parts

What are frequently asked questions?

Find answers to common queries on our frequently asked questions page. This resource covers topics like payment, returns, product care, and more. It helps you make informed decisions before buying.

• How to care for furniture?

Use mild cleaners. Avoid harsh chemicals.

• Can I return or exchange items?

Yes, within 14 days of delivery. Items must be unused.

• Do you offer discounts?

Occasionally. Check website for promotions.

• Are products eco-friendly?

Many are made with sustainable materials.

FAQ page on laptop screen

Payment Options and Security

We provide secure payment methods. Options include credit/debit cards, UPI, and net banking. Transactions are encrypted. Your data is safe.

• Is payment secure?

Yes, we use SSL encryption.

• Can I pay on delivery?

Yes, you can pay cash on delivery.

• Are there hidden fees?

No hidden fees. All costs shown at checkout.

After-Sales Support and Customer Service

We offer support after purchase. Contact us for help with assembly, product issues, or returns. Our team responds promptly.

• How to contact support?

Email or phone details on website.

• What is the return process?

Request return within 14 days. Pack item securely. We arrange pickup.

• Do you provide warranty?

Yes, limited warranty on select products.

Our goal is to make your shopping experience smooth. We want you to enjoy your furniture for years.

Shop with Confidence

Choose our fair trade shop for affordable, stylish furniture. Support ethical practices. Get quality products designed for small homes. Visit our website to explore the full range. Check the frequently asked questions page for more details.

Make your home functional and beautiful today.